DOC Victims Services Program
The Victim Services Program provides consultative support and direct services to crime victim-survivors when the offender in their case is incarcerated and/or being supervised in the community by the DOC. In alignment with the DOC’s Mission to address the needs of crime victims, the Victim Services Program maintains a dedicated staff of Victim Services Specialists (VSS) whose primary focus is to provide trauma-informed advocacy and support to individuals who have been most impacted by crime.
For more information, or to contact a member of the Victim Services Program:
Address: Corrections Victim Services Program
280 State Drive
NOB 2 South
Waterbury, VT 05671-2000
Victim Services Specialists are available during State of Vermont hours of operation, Monday through Friday, 8:00 am to 4:30 pm--except for holidays and weather-related closures.
Information, Support and Advocacy, and Referral Services
- Case and offender updates and information.
- Coordination of state- and community-based services.
- Support before, during and after parole board and other post-conviction hearings.
- Victim safety planning prior to an offender’s release from DOC custody.
VANS is a free service made available by the Vermont Department of Corrections (DOC) that provides custody status information for offenders that are currently detained, incarcerated or being supervised in the community by the DOC. Offender custody status information is available 24-hours a day, 7 days a week, 365 days a year.
To search for an offender or register to receive automated notifications please visit www.vinelink.com, or call, toll free: 866-976-8267 (VANS). Customer First Representatives are available to assist you.
For more information about VANS, please contact the Vermont Department of Corrections Victim Services Program:
Phone: (888) 810-1847
Other Specialized Victim Services
- Victim-Offender contact requests (by victim request ONLY)
- Victim-Offender Dialogue (by victim request ONLY)
- Apology/Accountability Letter Bank
Additional Victim Resources (in Vermont)
The Vermont Network is a statewide non-profit membership organization of 15 independent non-profit organizations which provide domestic and sexual violence advocacy to survivors of violence in Vermont.
Domestic Violence Hotline: 800-228-7395
Sexual Violence Hotline: 800-489-7273
The Vermont Center for Crime Victim Services joins with victims, survivors, and those who interact with victims and offenders to provide, sustain, and support a collaborative system of direct services across Vermont that is comprehensive, victim-centered, trauma-informed and accessible to all diverse populations. Available programs and services include:
Support Services : Vermont Restitution Unit
Information: Vermont Victim Rights
The Vermont Legal Partnership for Crime Victims is made up of organizations that came together to help people whose lives have been impacted by crime. These organizations include:
Legal Services Vermont
Vermont Legal Aid
The Vermont Bar Association
The Vermont Network Against Domestic and Sexual Violence
Have Justice Will Travel
Disability Rights Vermont and
The South Royalton Legal Clinic
To access legal help, call 1-800-889-2047, and ask for Vermont’s Legal Partnership for Crime Victims.