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Jpay Information

The best way to stay connected to your loved ones.
JPay is a private company that partners with state, county and federal correctional facilities across the country to provide safe, reliable and convenient services for family and friends of inmates and payment solutions for offenders, parolees and probationers.
Exchange emails with your loved ones
  • Faster and more convenient than traditional mail
  • Attach photos and eCards to any email
  • Available on computers, tablets and the JPay Mobile App
Purchase a JP5mini for your loved ones so they can
  • Read, write and store emails
  • Save and view photos
  • Listen to music, read eBooks and play games
  • Access millions of songs available for download


Share your special moments with 30-second recordings
  • Download the free JPay Mobile App
  • Record and send VideoGrams on your smart phone
  • Your loved ones view them on the kiosk and can send a VideoGram back
Schedule a visit to see your loved ones face to face from your computer
  • Affordable and easy to schedule
  • 30-min sessions available with option to extend
  • Visit from the comfort of your home
Fund your loved ones media account so they can
  • Buy the JP5mini Tablet
  • Buy eBooks, songs and albums to use on the JP5mini Tablet


Four easy ways to send money to your loved ones at Northlake Correctional Facility
  • Online at JPay.com
  • Free JPay mobile app (iPhone and Android)
  • Toll-free 800-574-5729
  • Cash at MoneyGram locations (receive code 1293)

Helpful Information from JPay

Visit us at JPay.com or call us to the toll-free number 800-574-5729